Location: Royal Maritime Club, Queen Street, Portsmouth PO1 3HS

Salary: up to £25k FTE depending on experience

Closing Date: 6 Sept 2022

Sector: Veteran Support

Career Level: Experienced in Welfare Support and Administration

Contract Type: Part-time employed – funded for 1 year (extendable)

Hours: 22.5 hours per week across 4-5 days hybrid working (office/community based)


We are looking for talented people like you!


We are seeking a Welfare Officer to work at the Veterans Outreach Support (VOS) charity.  This is a regional charity which includes a mental health component, including assessment, diagnostic and medication reviews, therapy, and substance misuse recovery work to veterans aged 18 and over, their partners and dependants, where appropriate in the Portsmouth, Hampshire and Isle of Wight region.

VOS has been operating in Portsmouth since 2008, to provide Welfare, Wellbeing and Clinical support to veterans of all the UK Armed Forces, the Merchant Marine, and their families.  It provides monthly Drop-Ins in Portsmouth and Isle of Wight that offer a wide range of support from housing, employment, financial, legal, and a variety of social interventions alongside clinical mental health triage, which you would be part of.  In 2017 the charity was awarded the Queens Award for Voluntary Service and is a member of COBSEO (Confederation of Service Charities). It has an active role within the Portsmouth Military Mental Health Alliance and is currently working towards accreditation with the Quality Network for Veterans Mental Health Services (QNVMHS), overseen by the Royal College of Psychiatrists.

We have dedicated offices at the Royal Maritime Hotel & Club – one of the oldest hotels in Portsmouth, first established in Queen Street in 1853.  At the hotel we have therapy rooms and space for clinics to be held, there is also onsite parking and a multistorey car park opposite.  We also host clinics on the Isle of Wight.



The role of the VOS Welfare Officer is to provide information and advice to service users including benefits checks, advocacy and liaison with external bodies using person-centred support to ensure, but not limited to appropriate outcomes and suitable onward referrals.

The Welfare Officer will receive induction training to include use of the clinical and records management system.








Application Instructions

Please provide a covering letter and CV to demonstrate your suitability for this contract. Please send this to alex.watts@vosuk.org


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS). VOS will cover the cost of a DBS check.  We will also require two references once through the application process.